PRIVACY POLICY
This legal document is an electronic record in terms of the Information Technology Act, 2000, and rules thereunder as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This legal document is published in accordance with the provisions of Rule 4 of the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 of the Information Technology Act, 2000 amended through the Information Technology Amendment Act, 2008, that require publishing the privacy policy for access or usage of https://bharatbotanics.com (referred to as “our website”), its mobile app (if any), and other integrated systems (“Bharat Botanics”). By using Bharat Botanics, you clearly agree and acknowledge to be bound by the terms of this policy. References in this policy to “we” or “us” or “web” or “site” or “app” or “company” are references to Bharat Botanics and its integrated systems, and “you” as the user of Bharat Botanics.
This privacy policy applies to all users of Bharat Botanics.
By using/browsing Bharat Botanics, clicking the “I accept/I agree” button, or completing the registration process, you clearly agree and acknowledge that you have reviewed this privacy policy, given your consent, and accepted this agreement.
PRIVACY PREAMBLE
While providing the aforementioned online services, the issue of online privacy is extremely crucial for Bharat Botanics, which is committed to safeguarding the information provided by its users. Bharat Botanics is dedicated to creating a reasonably secured environment for its users. Respecting the privacy of its online users while providing top-of-the-line services has remained the core strategy for Bharat Botanics. Our Privacy Policy gives users a view of the Privacy Practices followed by Bharat Botanics and assures them of safe passage. At Bharat Botanics, data protection is a matter of trust, and your privacy is very important to us. We use your personal information only in the manner set out in this Privacy Policy. Please read this privacy policy to learn more about our information gathering and dissemination practices.
The privacy practices of this statement apply to our services available under the domain and sub-domains of Bharat Botanics and apply generally to our parent, affiliates, subsidiaries, or joint ventures of Bharat Botanics. By visiting Bharat Botanics, you agree to be bound by the terms and conditions of this Privacy Policy.
This Privacy Policy explains how Bharat Botanics gathers personal information, classified as mandatory or optional as part of the normal operation of our services, and uses, discloses, and protects such information through Bharat Botanics. This detailed privacy policy enables you to make informed decisions in dealings with us. Our parent, subsidiaries, and joint ventures operate under similar privacy practices, subject to the requirements of applicable law. By registering with Bharat Botanics, you acknowledge your acceptance of the terms of this Privacy Policy, expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy, and that any personal information provided by you through Bharat Botanics is provided under a lawful contract. This Privacy Policy is incorporated into and subject to the terms of the Terms of Service/User Agreement. Note: Our privacy policy is subject to change at any time without notice. To ensure you are aware of any changes, please review this policy periodically.
At the same time, Bharat Botanics would like to make it clear that it may provide links to other websites/apps that are governed by their own Privacy Policies, and Bharat Botanics does not take responsibility for the privacy/security provided by those sites/apps. Visitors to Bharat Botanics are urged to familiarize themselves with its Privacy Policy as well as the policies of the third-party Bharat Botanics that collect personally identifiable information. When you provide us with your personal data, you are clearly agreeing to the rules and regulations stipulated under our Privacy Policy and are bound by it. If you do not agree to our Policy, then please do not use Bharat Botanics.
PRIVACY ASSURANCE
We promise that we will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. From time to time, we may reveal general statistical information about our Bharat Botanics and visitors, such as the number of visitors, the number and type of Offers/Promotions, goods and services purchased, etc. Your trust and confidence are our highest priority.
THE PRIVACY POLICY SHALL BE GOVERNED IN THE FOLLOWING AREAS:
- Online processes & type of information collected through Bharat Botanics
Online Processes
User registering at Bharat Botanics may go through the following processes:
- User registration
- User access to online materials
- User’s transaction processing
Personal Information
Users registering at Bharat Botanics are requested to provide some personally identifiable information (given in the clauses below) which can be shared, disclosed, or distributed to third parties only in accordance with this Privacy Policy.
- Use and Disclosure of personal information
Bharat Botanics will not sell or rent or publish such personally identifiable information collected. When you use our Bharat Botanics, we collect and store your personal information. We gather your personal information to record, support and facilitate your participation in the activities you select, track your preferences, provide you with a customized Bharat Botanics experience, notify you of any updated information and new activities, and other related functions offered by Bharat Botanics. We keep you informed about the latest content available on Bharat Botanics, special offers, and other products and services of Bharat Botanics, to assist you with customer service or technical support issues, to follow up with you after your visit, to otherwise support your relationship with Bharat Botanics, or to prevent fraud and unlawful use. For the purposes mentioned above, we only collect personal information that we consider relevant to understanding you or your interests. In general, you can visit Bharat Botanics without having to provide your personal information, during which time you remain anonymous, and at no time can we identify you unless you have an account on Bharat Botanics and log in with your user name and password. Once you provide your personal information, you are no longer anonymous to us.
The personally identifiable information is supplied voluntarily for some of the following purposes:
Registration Data & Other Optional Information: You will be asked to register on the registration link. During registration, you will be requested to complete a registration form setting out basic online contact information about yourself. Such sensitive personal information shall include, but not be limited to the following:
- Email Address
- First Name
- Middle Name
- Last Name
- Address
- City
- State/Province
- Zip/Postal Code
- Country
- Telephone
- Other personal information as indicated from time to time on our online forms
The fields are marked as mandatory or optional. You always have the option to not provide information by choosing not to use a particular service or feature on Bharat Botanics.
E-mail information:
You agree and acknowledge that when we receive e-mails from you, we may retain the content of any e-mail messages sent to us, as well as details of your e-mail address. You further agree and acknowledge that Bharat Botanics shall use your email id and mobile number information for sending promotional messages from time to time.
If you send us personal correspondence, such as letters, or if other users or third parties send us correspondence about your activities or postings on Bharat Botanics, we may collect such information into a file specific to you.
Data for analytics:
We collect small amounts of information/data contained in your browser for data analytics. Data analytics help us track your navigation so that we can tailor our offerings to your specific needs. The kind of information that may be stored on our data analytics includes registration data so that a user does not need to re-enter the information every time he/she visits a particular area, user IP address, user ISP details, user browser, URL that you just came from (whether this URL is on our Bharat Botanics or not), which IP address/URL you next go to (whether this IP address/URL is on our Bharat Botanics or not), device OS details, Current Latitude, Current Longitude, Device Token, Device Type, App Version, Date registered on, Last Logged in, Logged in Latitude, Logged in Longitude, Active, Suspend Reason, Other Reason, and Last updated on. You allow us, agree and acknowledge for the aforementioned data gathering and analytics to get personalized offerings for your specific needs.
We use data collection devices such as “cookies” on certain pages to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety.
Also, we use Google Analytics on our site/app. It is important for us to inform you that we will have limited control over Google Analytics, and therefore you clearly agree and acknowledge that we shall not be held responsible for privacy issues relating to the same. Please refer to Google’s Privacy Policy for more details.
We may add facilities like message boards, chat rooms, etc., in the future. If you choose to post messages on our message boards, chat rooms, or other message areas or leave feedback for other users, we retain this information as necessary to resolve disputes, provide customer support, and troubleshoot problems as permitted by law.
Third-party Apps which are accessible from Bharat Botanics via links, click-through or banner advertising may use Cookies. However, it is important for us to inform you that we shall have no access or control over such Cookies, and therefore you agree that we shall not be held responsible for privacy issues relating to third parties.
Our use of your information
We use your personal information to facilitate the services you request. We do not sell, rent, trade, or exchange any personally identifying information of our Users. We may provide your collected information to our affiliates and service providers under contract (such as customer care, data analytics) to support the operation of Bharat Botanics and our services. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to: resolve disputes; troubleshoot problems; help promote safe trading; collect payments; measure consumer interest in the services provided by us, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud, and other criminal activity; enforce our User Agreement, and in general to improve the user experience and make it comparable to other e-commerce websites; and as otherwise described to you at the time of collection. In our efforts to continually improve our product and service offerings, we may collect and analyze demographic, profile, and usage data about our users’ activity on our site/app.
We use your personal information to improve our platform, improve Bharat Botanics’s content and product offerings, prevent or detect fraud or abuses of our Bharat Botanics and tailor it to meet your needs, so as to provide you with a smooth, efficient, safe, and customized experience while using the site/app.
In the future, we may also use your personal information to display contents and services that are targeted to your interests. By accepting the User Agreement and Privacy Policy, you expressly agree to receive this information. If you do not wish to receive these communications, we encourage you to opt-out of the receipt of certain communications in your profile under My Account or by clicking unsubscribe in any email communication. You may make changes to your profile at any time.
Our Disclosure of your information
Your personal information is an important part of our business, and we are not in the business of selling it to others. Bharat Botanics shares your personal information only with categories of persons that are either subject to this Privacy Policy or follow practices at least as protective as those described in this Privacy Policy as more particularly described below:
Internal Service Providers
We may employ third-party services to facilitate or outsource one or more aspects of the business, product, and service operations that we provide to you on Bharat Botanics (e.g., search technology, discussion boards, bill collection, affiliate and rewards programs, and co-branded credit cards), and therefore we may provide some of your personal information to these internal service providers. These internal service providers are subject to confidentiality agreements with us and other legal restrictions that prohibit their use of your personal information for any other purpose except to facilitate the specific outsourced service. In the event of your direct involvement with the internal service provider, any additional information disclosed by you to them shall be subject to the internal service provider’s own applicable privacy policy, and you agree and acknowledge that Bharat Botanics shall not be responsible for the same.
Other Corporate Entities
We share much of our data, including personal information about you, with our parent, affiliates, subsidiaries, and joint ventures that are committed to serving your online trading needs and related services. To the extent that these entities have access to your personal information, they remain bound by the existing Privacy Policy. As we continue to develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, customers’ personal information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Policy.
Legal Requests
We cooperate with law enforcement and regulatory inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud, and other rights, to help protect you and the community from bad actors. Therefore, in response to a verified request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, we may (and you authorize us to) disclose some of your personal information as is reasonably necessary to respond to subpoenas, court orders, or other legal processes. We may disclose personal information to law enforcement offices, third-party rights owners, or others in good faith belief that such disclosure is reasonably necessary to enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting, or other content violates the rights of a third party; or protect the rights, property, or personal safety of our users or the general public.
Choice/Opt Outs
Bharat Botanics gives you the choice regarding the collection and usage of your personally identifiable information. Further, once you are registered at Bharat Botanics, you will have the option at any stage to inform us that you no longer wish to receive future e-mails, and you may “unsubscribe” by contacting us through the unsubscribe link. Further, as per Rule 5(7) of the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 of the Information Technology Act, 2000 amended through the Information Technology Amendment Act, 2008, you have an option to withdraw your consent for the use of your sensitive personal data given earlier to us. Such withdrawal of consent shall be sent in writing to our registered address.
Reasonable Security Practices As per I. T. Act, 2000 and its Rules
We have implemented reasonable security practices as per Rule 8 of the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 of the Information Technology Act, 2000 amended through the Information Technology Amendment Act, 2008.
Access to your personal account online is password-protected. We will not release your account password to any person. In the event that you forget your password, you may generate an online request for your password to be sent to you by e-mail at the e-mail address used during registration.
Bharat Botanics has implemented stringent, internationally acceptable standards of technology, managerial security, technical security, operational security, and physical security to protect personally identifiable information from loss, misuse, disclosure, alteration, or destruction. The data resides behind a firewall, with access restricted to authorized personnel of Bharat Botanics.
Bharat Botanics has implemented “Reasonable Security Practices & Procedures” as required by the Information Technology Act, 2000 rules, including any amendment in the said Act and its rules. By complying with such provisions, Bharat Botanics assures you proper care and control over its I.T. and Security operations under sections 43, 43A, 45, 66, 72A, and 85 of the I.T. Act, 2000 and I.T.A.A, 2008, including related rules, and therefore you agree that Bharat Botanics shall not be held responsible for any activity in your account that results from your failure to keep your password/device secured.
By using this site/app, you agree that Bharat Botanics shall not be held responsible for any uncontrollable security attacks, and in such cases you agree that Bharat Botanics shall not be held responsible for any type of financial losses, loss of opportunity, legal costs, business losses, reputation loss, direct and indirect losses that may occur to you as per the Provisions of Section 43, 43A, and 45 of the Information Technology Act, 2000, including any amendments in the said Act and any other laws of India for the time being in force.
You further agree that Bharat Botanics’s management shall not be held responsible directly or indirectly for any cyber-crime-related criminal liabilities under I. T. Act, 2000, relating to your information as you have agreed and acknowledged that management of Bharat Botanics complies with due diligence (care & controls) requirements of I.T. Act, 2000, including its rules and amendments.
You clearly agree and acknowledge that our reasonable security practices & procedures include but are not limited to the following:
- SSL certificate for Browser URL Encryption
- Password Protection
- AWS platform security
- Magento platform security
- Firewall
- Cyber Crime, Cyber Law & Reasonable Security Awareness for Bharat Botanics’s top management, people, team, and grievance officer to have managerial security practices.
Further, you also agree and acknowledge that Bharat Botanics’s management shall never be held responsible regarding the privacy of your sensitive personal data in case of sharing your sensitive personal data with any authorized cyber investigation agency of appropriate government authorities under sections 67C, 69, 69A, 69B, 70B, 79, and 80 of I.T. Act, 2000, including its amendments and rules.
Access or change your personally identifiable information
To protect your privacy and security, we will verify your identity before granting access or making changes to your personally identifying information. If you have registered your profile on Bharat Botanics, your registered user ID and password are required to access your profile information.
Grievance Redressal
If you have any questions or grievances regarding the privacy statement, practices of the site/app, or any other transaction issue, please contact our grievance officer at the following email addresses: Email Address 1 and Email Address 2. We have appointed our grievance officer as per Rule 5 (9) of the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 of the Information Technology Act, 2000, amended through the Information Technology Amendment Act, 2008, and you can contact him (Name) on the above-mentioned email ids or on our customer care numbers +91 8433520606 and Email Address 3.
What about children’s privacy?
Use of Bharat Botanics is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are under the age of 18, you shall not buy any items on Bharat Botanics. If you wish to purchase an item on the site/app, then such purchase or sale may be made by your legal guardian or parents who have registered as users of the site/app.
